Terms and Conditions

Top-notch training and consultancy services

Course Enrollment Terms and Conditions

Welcome to ZuriPlanet Africa. By enrolling in our course(s), you agree to the following terms and conditions, which are designed to ensure a productive and transparent training experience for all participants.

1. Enrollment and Payment:

  • Registration: Course registration is only complete upon submission of the enrollment form and receipt of the full payment or an agreed deposit.
  • Payment Methods: We accept payments via debit cards, credit cards, bank transfers and mobile payments. All fees must be paid in Kenya Shillings (KSH) unless otherwise specified.
  • Payment Deadline: All fees must be settled 3 weeks before the course start date. Late payments, defined as payments received after this deadline, may result in losing your reserved spot and a 10% late fee being added to your total course cost.

2. Cancellation and Refund Policy:

  • Participant Cancellations: We understand that circumstances can change. That’s why, if you need to cancel your enrollment at least 7 days before the course start date, we’ll provide a 70% refund to cover administrative costs. Unfortunately, cancellations after this period are non-refundable.
  • Company Cancellations: If and organization cancels or reschedules a course due to unforeseen circumstances such as natural disasters, instructor unavailability, or insufficient enrollment, participants can choose to receive a full refund or reschedule to a future course date at no additional cost.

3. Course Access and Participation:

  • In-Person Courses: Participants are responsible for their travel and accommodation costs. Please ensure timely arrival and compliance with the venue’s guidelines.
  • Online Courses: Participants are responsible for maintaining a stable internet connection and appropriate technical equipment.
  • Blended Courses: In-person attendance is required for specified segments, and online participation is required for other components.

4. Course Materials and Intellectual Property:

  • Participants will receive access to course materials upon successful registration. These materials are for personal use only and cannot be shared, distributed, or reproduced without explicit permission from ZuriPlanet Africa.
  • To obtain this permission, please contact us at training@zuri-planet.com with your request, specifying the purpose and scope of the material use. The course content remains the intellectual property of ZuriPlanet and its partners.

5. Certification and Assessment:

  • Participants must complete all required assessments, which may include quizzes, assignments, and a final exam, to receive the course certificate. Certificates will only be issued after the successful completion of the course and assessment requirements.

6. Code of Conduct:

  • Participants are expected to maintain a respectful and professional demeanor toward fellow participants and trainers.
  • Any form of harassment, discrimination, or disruptive behavior may result in immediate removal from the course without a refund.

7. Privacy Policy:

  • Privacy Policy: Your privacy is our priority. We collect and store participant information solely for course administration purposes. Rest assured; we will not share your details with third parties without your explicit consent.

8. Changes to Terms and Conditions:

  • ZuriPlanet reserves the right to amend these terms and conditions at any time. Any changes will be communicated to registered participants before their effective date.

For any queries or concerns regarding these terms and conditions, please contact us at training@zuri-planet.com.